PostHeaderIcon Mistakes and confusions – part two

About two weeks after filing the appeal I received a call from the insurance company with an offer to attend the appeals hearing.  My response was a quick yes; I am planning to be on the conference call. One week before the scheduled call, I receive, yet another message, asking if we could change the date. We move the appeals conference call up a few days. The day of the new date, I receive another call. In this conversation, I am told, “there is no need for the hearing; the denial has been overturned and payment will be made in 30 days”. 

 30 days later we are still waiting for payment.

Naturally, I call the insurance company.  I am advised that there was an error and please excuse the delay. The insurance company is correcting this error and promise to move this, now approved medical bill, along for processing. This will take another 30-45 days.

One Response to “Mistakes and confusions – part two”

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